Privacy Policy

1. Who we are

AirFilterVault ("we", "our", "us") operates airfiltervault.com, an online retailer of HVAC air filters. Our contact email is hello@airfiltervault.com.

2. Information we collect

We collect information you provide directly to us:

• Email address — when you join our waitlist, set a filter reminder, or contact us.
• Filter size and preferences — when you use our size finder, reminder tool, or waitlist form.
• Order information — name, shipping address, and payment details when you place an order (processed securely through our payment provider; we do not store full card numbers).
• Contact form submissions — name, email, and message content.

We also collect limited technical data automatically:

• Browser type and device information
• Pages visited and time on site (via Google Analytics)
• Referring website

3. How we use your information

• To send filter change reminders at the interval you requested
• To notify you when AirFilterVault launches or when products become available
• To process and fulfill orders
• To respond to customer service inquiries
• To improve our website and product offerings based on aggregate usage data

We do not sell your personal information to third parties.

4. Email communications

If you provide your email address, we will only send you the specific communications you opted into — filter reminders, launch notifications, or order confirmations. We do not send unsolicited marketing emails.

You can unsubscribe from any email at any time using the unsubscribe link in the email footer, or by contacting us at hello@airfiltervault.com.

5. Data storage and security

Form submissions are stored securely via Netlify Forms. We use industry-standard security measures to protect your information. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your data.

6. Third-party services

We use the following third-party services that may collect data as described in their own privacy policies:

• Google Analytics — website traffic analysis. Google Privacy Policy
• Netlify — website hosting and form processing. Netlify Privacy Policy
• Filter King — order fulfillment partner. Your shipping address is shared with Filter King to fulfill your order.

7. Cookies

We use cookies for Google Analytics (aggregate traffic analysis) and to remember your filter size preferences between visits (stored in your browser's localStorage — this never leaves your device). We do not use advertising cookies or track you across other websites.

8. Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request deletion of your personal data
• Unsubscribe from email communications at any time

To exercise these rights, contact us at hello@airfiltervault.com.

9. Children's privacy

AirFilterVault is not directed at children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this privacy policy from time to time. We will note the date of the most recent update at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this privacy policy: hello@airfiltervault.com