Terms of Service

1. Acceptance of terms

By accessing or using airfiltervault.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site.

2. Products and pricing

All prices displayed on AirFilterVault are in US dollars. We reserve the right to change pricing at any time. The price shown at checkout is the final price you pay.

Product availability is subject to change. We will notify you if an item you ordered is unavailable and offer a refund or alternative.

3. Orders and fulfillment

Orders are fulfilled by our fulfillment partner, Filter King. By placing an order, you authorize us to share your shipping address with Filter King for fulfillment purposes.

We aim to ship all orders within 24 business hours. Actual delivery time depends on your location and shipping carrier.

4. Returns and refunds

We accept returns within 30 days of delivery for unused, unopened filters in original packaging. To initiate a return, contact hello@airfiltervault.com with your order number.

Refunds are processed within 5-7 business days of receiving the returned item. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

5. Filter sizing responsibility

It is your responsibility to verify the correct filter size for your HVAC system before ordering. AirFilterVault provides sizing tools and guides to assist you, but we cannot guarantee compatibility with every HVAC system.

If you receive the wrong size due to our error, we will replace the order at no charge. If you ordered the wrong size, our standard return policy applies.

6. Waitlist and notifications

Joining our waitlist or signing up for filter reminders constitutes consent to receive the specific email communications described at the time of signup. You can unsubscribe at any time. Waitlist signup does not guarantee product availability or pricing.

7. Intellectual property

All content on airfiltervault.com — including text, graphics, logos, and images — is the property of AirFilterVault or its content suppliers and is protected by copyright law. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of liability

AirFilterVault is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim is limited to the amount you paid for the product in question.

We make no warranty regarding the suitability of our filters for any specific HVAC system beyond standard industry specifications. Always consult your HVAC system's manual for filter compatibility requirements.

9. Governing law

These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Okaloosa County, Florida.

10. Changes to terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

11. Contact

Questions about these terms: hello@airfiltervault.com